Since its inception as a result of Osmosis Proposal 57 the Osmosis Support Lab has supported Osmosis users, validators, and node operators by building a 24/7 support network and maintaining key infrastructure for the Osmosis community.
- Provide 24/7 support. No matter the time or the channel, there should be a capable admin present to support Osmosis users.
- Educate the world about Osmosis, the technology that underlies the blockchain, and related topics
- Improve the Osmosis ecosystem by providing and facilitating support-related infrastructure and processes.
The Support Team provides the Osmosis community with 24/7 live support and drastically reduced response times for support inquiries.